RETURN RECEIVING SERVICE
Returns, Handled
For You.
End-to-end U.S. returns management for Japan-based Amazon & eBay sellers. Get a U.S. returns address, then let us handle everything — receiving, inspection, resale, Japan shipping, and disposal — all in one place.
✓ Local U.S. return address ✓ Inspection & photo ✓ You choose the outcome
Return address
Inspection & photo
After-return options
Japanese support
Returns, handled in three steps.
Sign up, set our address as your return destination, and we handle the rest.
1
Sign up & contact us
Register for a free account, then message us from My Page to request the Return Receiving Service.
2
Buyer returns to us
Your U.S. buyer ships the return to our Oregon address. We receive, inspect, and photograph it.
3
Choose what happens next
Resell in the U.S., ship it back to Japan, or have us dispose of it — your call.
Turn returns from a headache into recovered value.
Oregon Return Address
Give your U.S. buyers a real Oregon return address — no P.O. box, no complications.
Japanese Support
The whole process in Japanese — no English required on your end.
Inspection & Photos
We check the returned item and send you photos so you can decide what to do next.
Safe Storage
Returned items are stored securely at our Oregon warehouse until you decide next steps.
4 After-Return Options
Resell, return to Japan, dispose, or store — choose the option that fits your business.
You decide what happens next.
Once we receive and inspect the returned item, you choose what happens next.
Returned Item
Received & Inspected
Your U.S. Returns Address
Resell in the U.S.
We resell the item on your behalf in the U.S. market.
● Recover value
Ship to Japan
We forward the item back to your address in Japan.
● Keep the inventory
Dispose
We responsibly dispose of items with no resale value.
● Close the case cleanly
Store
We hold the item at our Oregon warehouse (45 days free).
● Decide later
You're in good hands.
Common questions.
Who is this service for?
This service is for people based in Japan who sell on U.S. marketplaces (such as Amazon U.S.) and need a U.S. address to receive returns from their buyers.
How do I get started?
Sign up for a free account, then contact us from My Page with the message "返品受取サービスを希望" and we'll set you up.
What are the 4 after-return options?
Once we receive and inspect the item, you can choose to: resell it in the U.S., ship it back to you in Japan, have us dispose of it, or keep it in storage. Contact us for details on each option.
How long can you store returned items?
We offer 45 days of free storage. After that, a daily storage fee applies.